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Human resources

Here's how to identify and use 'key performance indicators' to improve your business

Steve Musica, Lean East Process Improvement Coaching and Support |

Key Performance Indicators define success for a process based on what customers value — low cost, high quality and service and flexible terms. The process needs to be safe and profitable in a...

Maine Medical Center's community benefit? $260M in FY 2017

Staff |

For the fiscal year ending Oct. 1, 2017, Maine Medical Center provided $260.2 million in total community benefit, an increase of more than $24.5 million over the previous fiscal year.

Maine unemployment rate little changed in June at 2.9%

Staff |

Maine's seasonally adjusted unemployment rate was 2.9% in June, up slightly from 2.8% in May but down from 3.5% a year earlier, according to preliminary data released July 20 by the Maine Department...

Maine's 'designing women' chip away at architecture's glass ceiling

Renee Cordes |

Architecture remains a male-dominated field, but here in Maine, women are breaking through the glass ceiling as leaders and talented up-and-coming architects. Among the pioneers is SMRT Architects...

Portland treatment center closing due to funding caps, low state reimbursement

Staff |

Serenity House, a 16-bed residential treatment center in Portland, ended its program Friday due to fiscal challenges that it says include insufficient state reimbursements.

Olympian Julia Clukey's career coaching business taps her experiences to empower girls, women

Maureen Milliken |

Augusta native and Olympian Julia Clukey, a senior recruiter for WEX Inc. and the founder of summer camps for girls, recently started a career/confidence coaching business for female professionals.

From #MeToo to #MaineCanDo: Eradicating workplace harassment

Betsy Peters |

The fundamental question for Maine business leaders is this: How can we create model workplaces and business cultures that ensure productive, competitive, equitable and respectful environments in...

Maine Senate OKs 'Hire American’ tax credit

Staff |

The Maine Senate voted Wednesday night to enact legislation to establish a “Hire American” tax credit for businesses to prioritize the hiring of Maine residents for Maine jobs.

State’s updated unemployment-tax system set to launch in November

Staff |

The Maine Department of Labor plans to begin the second phase of its modernized replacement system for Maine’s unemployment insurance program — which is called ReEmployME — with the...

Tips on how to get employees to finish their assignments on time

Jim Milliken, project management consultant |

Q: How can we get our people to finish assignments and other tasks on time? They make promises and set completion dates, but we have a very bad record for on-time...